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Privacy Policy

Löwengrip Beauty's Privacy Policy

This privacy policy will explain how Löwengrip Beauty, org. number: 556407-3830 address: Rosenlundsgatan 50, 118 63 Stockholm, Sweden uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us

What data do we collect?

Löwengrip Beauty collects the following data:

  • Personal identification information
    • Name
    • Address
    • Email
    • Telephone number
    • IP-address
    • Birth date/personal identification number
  • Shopping information
    • Order number, shipment numbers and parcel services
    • Details on purchased products (name, type, price, quantity)
    • Payment method
    • Delivery and billing address
    • Feedback messages from you (complaints, messages to customers service, notice of revocation)
  • Job application information
    • CV and all personal details you share in it
    • Personal letter

All information which cannot be used to identify you (even by combining it with other data) is classified as non-personal data. If we combine your personal data with non-personal data, all the data in that record counts as personal data. If we delete the personal data from a piece of information or a record on your documentation, the remaining data in this record no longer counts as personal data. This procedure is referred to as anonymisation.

How do we collect your data?

You directly provide Löwengrip Beauty with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services
  • Voluntarily complete a customer survey, provide feedback or ask questions on any of our message boards or via email
  • Use or view our website via your browser’s cookies

Löwengrip Beauty may also receive your data indirectly from the following sources:

  • Social media accounts such as Instagram and Facebook. Note that we at Löwengrip Beauty have no control over the information that you choose to share on these platforms, make sure that you apply appropriate privacy settings to the individual platforms

How will we use your data?

Löwengrip Beauty collects your data so that we can:

  • Process your order and manage your account
  • Email you with special offers on other products and services we think you might like (this applies if you have chosen to subscribe to our Newsletter)
  • Improve our product development and market research
  • Improve our business development and services

If you agree to this Privacy Policy, we will share your data with our partner companies so that we can process your order and execute our services. Our partner companies, such as those listed below, may offer you their products and services.

  • Our 3PL provider
  • Our IT-support company
  • Our accounting agency
  • Our HR agency

When we process your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases. For a detailed list of our specific partner companies, please send an email to support@lowengrip.com.

How do we store your data?

We will make sure to store your data in an appropriate manner with suitable security procedures applied. This implies:

  • In-house security measures will be applied such as granted accessibility of your data to solely relevant personnel
  • We will ensure that our partner companies, previously listed, will work according to the GDPR legislation
  • Your personal data will only be gathered if you have given your permission and/or if we have legitimate reasons for gathering it, such as managing your possible subscription
  • We will only use your personal data for adequate purposes and delete it if it has become irrelevant

We will keep your data for as long as you are a customer, subscriber or for as long as is needed for us to maintain our professional or legislative responsibility. Whenever you want your personal data to be withdrawn, we will start a deletion process in a timely manner. We will inform you as soon as your personal data is removed from our systems.

Marketing

If you have agreed to subscribe to our Newsletter, thus in receiving marketing, you may always opt out at a later date.

You have the right at any time to stop us from contacting you for marketing purposes or giving your data to our partner companies. However, you should note that this requires us to save your email address on a separate list to ensure that you will not be contacted in the future.

If you no longer wish to be contacted for marketing purposes, please send an email to support@lowengrip.com.

What are your data protection rights?

Löwengrip Beauty would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access– You have the right to request us for copies of your personal data. We may charge you a small fee for this service
  • The right to rectification– You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete
  • The right to erasure– You have the right to request that we erase your personal data unless we can provide you with legislative proof of our need of the kept storage and use of your data
  • The right to restrict processing– You have the right to request that we restrict the processing of your personal data, under certain conditions such as our possible legislative need to keep managing your data
  • The right to data portability– You have the right to request that we transfer the data that we have collected to another organization, or directly to you, in case the mentioned data was provided to us via your direct consent or via a specific agreement with you
  • The right to object to processing– You have the right to object to our processing of your personal data, under certain conditions such as our possible legislative need to keep managing your data
  • The right to lodge a complaint with a supervisory authority - You may at any time lodge a complaint with a supervisory authority if you believe that our processing is performed in breach of applicable data protection law. Please note that you are also always welcome to contact us in such event.

If you make a request and we fail to give you a response within reasonable time we shall provide you with a date for when possible requested information will be provided to you.

We may deny your request if we are prevented from erasing your personal data by requirements set out in applicable laws and regulations (e.g. in relation to accounting and tax legislation) or if they are needed for the establishment, exercise or defense of legal claims. If we cannot meet your request, we will instead restrict the personal data so it cannot be used for another purpose than the purpose preventing the erasure.

If your request is denied we will provide you with an explanation as to why. If you would like to exercise any of these rights, please contact us at our email: support@lowengrip.com.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

How do we use cookies?

We use cookies to personalize content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you have provided to them or that they have collected from your use of their services. You consent to our cookies if you continue to use our website.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Löwengrip Beauty’s website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

I.e. note that this Privacy policy does not apply to data given during use of for example the payment services on our website.

Changes to our privacy policy

We keep our Privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 2 January 2021.

How to contact us

If you have any questions about our Privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact our Data Protection Officer via the email below.

Email us at: support@lowengrip.com 
Löwengrip Beauty
Rosenlundsgatan 50
118 63 Stockholm
Sweden